Frequently Asked Questions
Everything you need to know about our handcrafted sparkle and custom designs.
How long will it take to receive my custom bling order?
Since each piece at Sundaylace Creations is handcrafted with precision, custom orders typically take 7-14 business days to process before shipping. You will receive a tracking number as soon as your order is on its way.
What shipping methods do you offer?
We offer standard and expedited shipping options through major carriers. Shipping costs are calculated at checkout based on your location and the weight of your items.
Can I request a custom design that isn't on the website?
Absolutely! We love bringing your unique visions to life. Please contact our design team via the 'Custom Orders' page to discuss specific patterns, colors, and garment types.
What is your return policy for personalized items?
Due to the custom nature of our products, we cannot accept returns or exchanges on personalized or made-to-order items. However, if there is a defect in craftsmanship, please contact us within 48 hours of delivery.
How should I care for my Sundaylace apparel?
To keep your bling looking its best, we recommend hand washing items inside out in cold water and hanging them to air dry. Avoid high heat and harsh detergents to preserve the adhesive and shine.
Do you offer bulk discounts for dance teams or events?
Yes, we offer special pricing for bulk orders of 10 items or more. Please reach out to our sales team directly for a personalized quote and timeline.